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Terms of Service

Last Updated: November 19, 2024

Welcome to Shopcred! These Terms of Service ("Terms") govern your access to and use of the Shopcred mobile application and website (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, downloading our app, or using any part of our Service, you agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, please do not use our Service.

2. Eligibility

You must be at least 18 years old to use Shopcred. By using our Service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will provide accurate and complete information during registration
  • You will maintain the security of your account credentials

3. Account Registration and Security

3.1 Account Creation

To use Shopcred, you must register for an account by providing your mobile number and completing OTP verification. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access

3.2 Account Responsibility

You are responsible for all activities that occur under your account. Shopcred is not liable for any loss or damage arising from unauthorized use of your account.

4. Service Description

Shopcred provides a platform for managing credit and transaction records between shop owners and customers. Our services include:

  • Transaction recording and tracking
  • Credit balance management
  • Real-time notifications
  • WhatsApp payment reminders
  • Shop and customer linking
  • Transaction history and reports

5. User Responsibilities

5.1 Prohibited Activities

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon the rights of others
  • Transmit any malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Use automated systems to access the Service
  • Reverse engineer or decompile the app

5.2 Accurate Information

You are responsible for ensuring that all transaction information you enter is accurate and complete. Shopcred is not responsible for errors in data entry or disputes arising from inaccurate information.

6. Transaction Management

6.1 Record Keeping

Shopcred serves as a digital record-keeping tool. It does not process actual payments or financial transactions. All payment settlements must be made directly between shop owners and customers.

6.2 Disputes

Shopcred is not a party to any transaction between users. Any disputes regarding transactions, payments, or balances must be resolved directly between the involved parties. We may provide transaction records to assist in dispute resolution.

7. Notifications and Communications

By using Shopcred, you consent to receive:

  • Transaction notifications via push notifications
  • Payment reminders via WhatsApp
  • Service updates and announcements
  • Security alerts

You may opt-out of non-essential communications through app settings.

8. Intellectual Property Rights

8.1 Our Rights

All content, features, and functionality of Shopcred, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Shopcred and are protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or business purposes in accordance with these Terms.

9. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your personal information as described in our Privacy Policy. By using Shopcred, you consent to our data practices.

10. Service Availability and Modifications

10.1 Availability

We strive to provide uninterrupted access to Shopcred, but we do not guarantee that the Service will be available at all times. We may experience downtime for maintenance, updates, or technical issues.

10.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice. We may also update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the modified Terms.

11. Fees and Payments

Shopcred is currently provided free of charge. We reserve the right to introduce fees for certain features or services in the future. If we do so, we will provide advance notice and obtain your consent where required by law.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

12.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activities
  • Abuse or misuse the Service
  • Fail to respond to our communications

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may retain certain information as required by law or for legitimate business purposes.

13. Disclaimers and Limitations of Liability

13.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

13.2 No Financial Advice

Shopcred is a record-keeping tool and does not provide financial, legal, or accounting advice. You should consult appropriate professionals for such advice.

13.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOPCRED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

14. Indemnification

You agree to indemnify, defend, and hold harmless Shopcred, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any disputes between you and other users

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  • First, good faith negotiations between the parties
  • If unresolved, mediation or arbitration in Kerala, India
  • As a last resort, litigation in the courts of Kerala, India

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shopcred regarding the use of the Service and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: jawadtld@gmail.com
  • Phone: (+91) 9188576011
  • Website: https://shopcred.in

19. Updates to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending an in-app notification
  • Emailing registered users (if applicable)

Your continued use of the Service after such notification constitutes acceptance of the updated Terms.

By using Shopcred, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Shopcred

Contact

jawadtld@gmail.com
Phone: (+91) 9188576011

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