Shopcred
We're here to help! Whether you have questions about using Shopcred, need technical support, want to provide feedback, or have a business inquiry, we'd love to hear from you. Our team is committed to providing excellent customer service and responding to all inquiries promptly.
Email: jawadtld@gmail.com
For general inquiries, technical support, or feedback, please email us. We typically respond within 24-48 hours during business days.
Phone: (+91) 9188576011
Call us for urgent matters or if you prefer to speak directly with our support team. Available Monday to Saturday, 9:00 AM to 6:00 PM IST.
WhatsApp: (+91) 9188576011
Send us a message on WhatsApp for quick support and assistance. We'll get back to you as soon as possible.
Shopcred
Kerala, India
While we primarily operate digitally, you can reach us through the contact methods above for any in-person meeting requests.
Experiencing issues with the app? Can't log in? Having trouble with a feature? Our technical support team is here to help you resolve any problems quickly. When contacting us for technical support, please include:
Need help with your account? Whether you need to update your information, recover your account, or delete your data, we're here to assist you through the process.
Have an idea for a new feature? We love hearing from our users! Your feedback helps us improve Shopcred and add features that matter most to our community.
Interested in partnerships, collaborations, or business opportunities? Please reach out to us via email with details about your proposal.
For media inquiries, press releases, or interview requests, please contact us at jawadtld@gmail.com with "Media Inquiry" in the subject line.
Found a bug? We appreciate your help in making Shopcred better. Please report any bugs or issues you encounter, and we'll work to fix them as quickly as possible.
Before reaching out, you might find the answer to your question below:
Download the Shopcred app from the Google Play Store, enter your mobile number, and verify it with the OTP sent to your phone. It's that simple!
Yes! Shopcred is completely free to use. We believe every shop owner should have access to professional credit management tools without any cost barriers.
Very secure! We use industry-standard encryption to protect your data. All information is stored securely in the cloud with regular backups. Read our Privacy Policy for more details.
Absolutely! Shop owners can manage multiple shops, and customers can link to multiple shops from a single account.
Shopcred uses OTP-based authentication, so you don't need to remember a password. Simply enter your registered mobile number and verify with the OTP sent to your phone.
When a payment is due, Shopcred automatically sends a reminder via WhatsApp to the customer. You can customize reminder settings in the app.
Yes! You can export your transaction history and reports from the app. This feature is useful for accounting and record-keeping purposes.
Shopcred maintains a complete, timestamped record of all transactions. Both parties can view the transaction history to resolve any disputes. If you need assistance, contact our support team.
No, Shopcred is a record-keeping and management tool. All actual payments must be settled directly between shop owners and customers through cash, bank transfer, or other payment methods.
Currently, Shopcred is available in English. We're working on adding support for regional Indian languages. Stay tuned for updates!
You can delete your account from the app settings or by contacting our support team. Please note that account deletion is permanent and cannot be undone.
Shopcred requires an internet connection to sync data and send notifications. However, you can view previously loaded data offline.
Your feedback is invaluable to us! We're constantly working to improve Shopcred based on user input. If you have suggestions for new features, improvements to existing features, or general feedback about your experience, please don't hesitate to share it with us.
If you encounter any issues while using Shopcred, please report them to us immediately. Include as much detail as possible:
Stay connected with us on social media for updates, tips, and community discussions:
Our support team is available:
We strive to respond to all inquiries as quickly as possible:
For legal matters, compliance questions, or data protection inquiries, please email us at jawadtld@gmail.com with "Legal Inquiry" in the subject line.
We look forward to hearing from you! Your satisfaction is our priority, and we're here to ensure you have the best possible experience with Shopcred.